We started our Malaysian food deliveries during lockdown as a way to make sure we could keep feeding our customers and make Malaysian food accessible to everyone!
Our dishes are sent chilled and ready to heat and eat (no kitchen skills required!)
All orders are sent out from our kitchen on Wednesday before your delivery date (that you selected at checkout!) and will be delivered via Parcel Force next day delivery so you will receive it on that Thursday.
You need to place your order by the Sunday before you would like to receive it.
You will receive a tracking number on Wednesday to check the status of your Parcel and get your delivery timeslot for the following day.
Once your parcel is with the courier it’s fate is out of our hands and we are not liable for any misdelivered packages due to incorrect delivery information provided to us so PLEASE CHECK you have entered the correct details.
Unfortunately, we can’t control delays that may occur with the courier, the best way for you to get information is to contact your local Parcel Force depot. Your order will remain at a safe temperature in the box for 48 hours, as long as you receive it by Friday and put it straight in the fridge it will be absolutely fine to eat. If there are delays past this time please throw away any chilled items and we will replace your order the following week and issue a complaint with Parcel Force.
So, how do you get our food delivered to you? Follow these steps:
ORDER: Browse our menu and place your order through our online shop page
COOK: The Makan team get busy in the kitchen cooking up all the dishes and then super chilling them
SEAL : We use a vac pack machine to remove air and lock in freshness!
STORE : Food is stored in our fridge ready to be packed and sent out to you (unless an ambient product like Sambal)
DELIVERY :Your order is packed & insulated to keep it nice and cold until it arrives at your door!
You can find out more in our FAQs
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